S
8101, 8101M, 8102M, 8103, 8104, 8110M and 8111
Telephones Quick Reference
Special Features:
Adjunct
(equipment)
jack
Data jack
Data jack
Adjunct power jack
(on 8102M and
8104 only)
The FLASH Button — press the FLASH button instead of pressing
the switchhook for features such as Conference with business
communications systems, and for custom calling features if you are
using your telephone at home.
Positive
Disconnect
(on 8101 and
8103 only)
PROGRAM
PAUSE
Pause button
Program
button
Routing
channels
Pulse/Tone
Mode (on
Labeling
Programmable
Dialing buttons
designation
Line jack
Handset
Handset
The Speaker Button (only on the 8110M and 8111) — for accessing
the built-in speakerphone and microphone combination. To turn off
Mute
8101/8103 only)
card
Ringer volume
Redial button
Hold light
the microphone on the speakerphone, press
.
THIS NUMBER
THIS NUMBER
Redial button
Hold light
Flash
button
Flash
button
Flash
Redial
Hold
Flash
Redial
Hold
The Message Light — a red light which flashes when a message has
been left for you.
Hold button
Hold button
ABC
2
D3EF
1
ABC
2
D3EF
1
GHI
GHI
JK5L
M6NO
The Adjunct Equipment Jack (only on the 8102M and 8104) — for
connecting adjunct equipment such as a speakerphone or headset to
your telephone.
4
J5KL
M6NO
4
Handset
jack
Handset
jack
PQRS
7
WXYZ
9
T8UV
7
T8UV
PQRS
WXYZ
9
The 8101, 8101M, and 8103
OOPER
#
#
Message light
Message light
Message
OOPER
Message
*
*
Ringer
volume
The Adjunct Power Jack (only on the 8102M and 8104) — for
connecting an auxiliary power source for using adjunct equipment
such as headsets or speakerphone.
Dial pad
Dial pad
Speaker volume
control (on
8110M/8111 only)
Tone selector
(Fast/Slow)
The Data Jack — for connecting a device such as a modem to your
The 8101 and 8103 Telephones, Top View
telephone.
The 8102M and 8104 Telephones, Top View
There are two Tone Selectors: The one marked HI and LO is used for
selecting one of two tone ringer frequencies. The one marked FAST
and SLOW is used for selecting one of two tone ringer modulation
rates.
Tone selector (Lo/Hi)
The 8102M, 8104, 8110M, and 8111
Data jack
Data jack
On the 8101 and 8103, the Mode Selector selects dialing mode (Pulse
or Tone). The Positive Disconnect (On/Off) switch, also on the 8101
and 8103, can be turned on to engage the Timed Disconnect feature.
Pause button
PROGRAM PAUSE
Program
button
Handset
Labeling
designation
card
Side and Bottom Views of the 8101, 8101M, 8102M, 8103, 8104,
8110M, and 8111
Programmable
Dialing buttons
Handset
For information and procedures on the Auto Answer Button, see
“Auto Answer” later in this guide. For information and procedures on
the Programmable Dialing Buttons and the Pause Button, see
“Programmable Dialing Buttons” also later in this guide.
Flash
button
Hold button
Hold light
Redial button
Auto Answer
button
THIS NUMBER
THIS NUMBER
Flash button
Flash
Redial
Hold
Auto
Flash
Speaker
button
Speaker Mute
ABC
ABC DEF
2
D3EF
2
3
1
1
GHI
JKL
MNO
GHI
4
J5KL
M6NO
4
5
6
Handset
jack
Handset
jack
PQRS
WXYZ
9
PQRS TUV WXYZ
7
T8UV
9
#
7
8
Mute button
Message light
OPER
OOPER
Message
#
O
Message light
Message
*
*
Dial pad
Dial pad
The 8101M Telephone, Top View
The 8110M and 8111Telephones, Top View
Labeling and Installing the Programmable Dialing Button
Designation Card
Using Adjunct Equipment With The 8102M or 8104
INSTALLING YOUR TELEPHONE
Wall Installation
Note: The installation of adjunct equipment (such as the S201A
Speakerphone or 500A Headset Adapter) with the 8102M or 8104
telephone is different from installation with other telephones.
Note: The following installation procedures are applicable for all of
the 8100 Series telephones.
Use the following directions to mount the telephone on a standard
wallphone jack with mounting studs.
1 Remove the plastic cover, which fits over the designation card, by
placing your finger in the finger slot on the right side of the
telephone and lifting up.
1 You must reverse the handset tab (which holds the handset when
you hang up).
Table/Desk Installation
To connect adjunct equipment to the 8102M or 8104 telephone
2 Place the plastic cover aside, and remove the blank designation
card from the telephone.
Use the 7-foot straight line cord that came with your telephone to
connect the telephone to a modular jack, and, if you are using the
8103, 8104, or 8111, you must connect the telephone with the power
supply that comes in the box with the phone.
1 Plug one end of the adjunct cord into the adjunct equipment.
• Hold down the switchhook and slide the handset tab up and out of
its slot.
2 Plug the other end of the adjunct cord into the Adjunct jack on the
rear of the 8102M or 8104 telephone.
3 In the blank space next to the appropriate Programmable Dialing
button, write or type the name, telephone number, or dialed
feature that you want to store there.
• Turn the tab so that the curved end is facing up.
• Insert the tab back into its slot.
3 Plug one end of the adjunct power cord into the Adjunct Power
jack on the bottom of the 8102M or 8104 telephone.
4 Place the designation card on the telephone. Replace the plastic
cover over the card by fitting the cover’s bottom tabs into the slots
on the telephone and pressing down, allowing the tabs on the top
to snap into place.
2 Turn the telephone upside down so that you can see the bottom of
the telephone.
Line jack
on telephone
4 Plug the free end of the adjunct power cord into the adjunct power
supply.
3 Remove the mounting base by pushing in on the triangle at the
center of the large end of the base and then lifting the base off the
telephone.
Using the 500A Headset Adapter with the 8102M or 8104
To answer calls using the 500A Headset Adapter
Note: If a 500A headset adapter is connected to your 8102M or
Removing and Covering the Auto Answer Button
If you have an 8110M or 8111 telephone, you may want to disable the
4 Turn the base so the larger end is down.
8104,you may use the handset or headset adapter to answer calls.
Auto
Auto Answer button (
) so that it cannot be activated
Power
supply
5 Place the base on the wall-jack mounting studs and pull down
until it is secure.
accidentally. Follow this procedure to remove the Auto Answer
button and then cover the resulting opening.
To answer a call with the headset adapter, press the
On/Quiet button. (The green light next to the button goes on.) To
mute the handset or headset adapter, you must hold down the
On/Quiet button. (The green light next to the button stays on for as
long as the button is held down.) When you want the other party to
hear you again, you can remove your finger from the On/Quiet
button. (The light goes off.)
6 Plug one end of the line cord into the line jack on the bottom of the
telephone.
Note: To complete this procedure, you will need the slot cover which
is shipped in the box with the telephone.
LINE PHONE
Wall
jack
Note: You may prefer to use an 8-inch line cord rather than the 7-
foot cord provided with the telephone. If you use the 7-foot cord,
you will need to place it into the back of the telephone in its
original coiled position.
Auto
1 Press
so that the button is in the “up” position
Line cord
2 Lift the button from its slot on the face of the telephone. (You will
probably want to use a set of needlenose pliers for this task.)
Power supply cord
To end a call, press the Off button on the headset adapter.
3 Take the slot cover (provided with the telephone) and place it in a
horizontal position in the empty slot. Be sure that the cap is snug
with the face of the telephone.
7 Plug the free end of the line cord into the modular wall jack.
To place a call, using the 500A Headset Adapter
WARNING: Do not plug the handset cord into the line jack or the
adjunct jack on the bottom of your telephone since it could damage
your handset and the telephone.
8 Plug one end of the coiled handset cord into the handset jack on
the side of the telephone.
To go off-hook to place a call, press the On/Quiet button and dial the
Redial
number using the dial pad, press
, or use the appropriate
programmable dialing button. Flash works the same with the headset
adapter as it would with a handset.
9 Place the telephone against the base and push down so that the
base locking tab slides into the slot at the top of the telephone.
1 Turn the telephone upside down so that you can see the bottom of
the telephone.
To put a call hold, with an attached headset adapter
10 Push in on the triangle at the bottom center of the base to lock the
bottom of the telephone into place.
2 Plug one end of the line cord into the line jack on the bottom of the
telephone.
Hold
Press
on the 8102M or 8104. (Note that the green light next to
the On/Quiet button on the headset adapter remains on, even though
the call is on hold.) To retrieve the held call, you must press the Off
button, and then within 2 seconds, press the On/Quiet button. (The
red Hold light on the 8102M or 8104 goes off.) If you take more than 2
seconds for this sequence of button presses, the call will be dropped.
11 Plug the free end of the coiled handset cord into the handset and
hang up the handset.
3 Feed the line cord through the line cord routing channel.
4 Turn the telephone right-side up and place it on your desk or table.
12 Lift the handset and listen for dial tone.
5 Plug one end of the coiled handset cord into the handset jack on
the side of the telephone.
13 Set the Ringer Volume Control switch and Tone Selectors to the
settings you want.
6 Plug the other end of the handset cord into the handset.
7 Hang up the handset.
8 Do one of the following:
— If you are using an 8101, 8102M, or 8110M, plug the free end
of the line cord into a modular wall jack.
— If you are using an 8103, 8104, or 8111, plug the free end of
the line cord into the PHONE jack on the power supply. Then,
plug the power supply cord into the LINE jack on the power
supply and plug the other end of the power supply cord into
the modular wall jack.
9 Lift the handset and listen for dial tone.
10 Set the Ringer Volume Control switch and the Tone Selectors to
the settings you want.
• Where the telephone equipment requires ac power, plug the tele-
phone into a different ac outlet so that the telephone equipment and
receiver are on different branch circuits.
FCC REGISTRATION AND REPAIR INFORMATION
to be connected to a telephone loop which is used by
the device, to prevent overloading. The termination on
a loop may consist of any combination of devices
subject only to the requirement that the sum of the
Load Numbers of all the devices does not exceed 100.
To program the HOLD button as an alternate feature such as Call
Park
Your new Lucent Technologies telephones have been registered with the
Federal Communications Commission (FCC). This product complies with
standards in Part 68 of the FCC rules. The FCC requires us to provide you
with the following information:
1 Press the PROGRAM button; then press the FLASH button; then
press the HOLD button.
LUCENT TECHNOLOGIES WARRANTY
INFORMATION
2 Press “797 (SYS)” on the dial pad.
CONNECTION AND USE WITH THE NATIONWIDE
TELEPHONE NETWORK
3 Press the FLASH button again; then press the PROGRAM button
again.
WHAT IS COVERED: All terms and conditions specified in your
agreement with Lucent Technologies apply.
CANADIAN
LOAD
NUMBER
NETWORK
INTERFACES
The FCC requires that you connect your telephone equipment to the
nationwide telephone network through a modular telephone outlet or jack.
The modular telephone outlet or jack to which the telephone must be
connected is a USOC RJ11C or RJ11W. The telephone may not be used on
coin service provided by the telephone company. Connection to party lines
is subject to state tariffs. (Contact your state public utility commission or
corporation commission for information.)
APPARATUS
CODE
Note: Next, you must program the button with the feature access code
of the alternate feature (such as Call Park).
TO GET WARRANTY SERVICE FOR YOUR
TELEPHONE: Call the Lucent Technologies Customer Service
Support Operations toll-free at 1 800 242-2121 or call the distributor from
whom the product was purchased. If you are directed to ship your
telephone to an authorized service location, you must prepay all shipping
costs. We suggest that you retain the original packing material in the event
you need to ship the unit. When sending your telephone to a service
location, include your name, address, phone number, proof of purchase (or
original shipping receipt), and description of the operating problem. After
replacing your telephone, Lucent Technologies will ship it to you at no cost
to you.
8101A01B
8101A02B
8102A01C
8103
20
20
17
CA11A, CA114A;
RJ11C, RJ14C
Note: As long as the HOLD button is not being used for the Hold
feature, the light next to the HOLD button will not go on.
CA11A, CA114A;
RJ11C, RJ14C
The Timed Disconnect Feature
INFORMATION FOR THE TELEPHONE COMPANY
The system manager can program a minimum of 1.2-second timed
disconnect. The default setting is timed disconnect disabled.
CA11A, CA114A;
RJ11C, RJ14C
Upon request of your local telephone company, you are required to provide
them with the following information: A.) Your phone number. B.) The
telephone equipment's FCC registration number and ringer equivalence
number (REN). These numbers are on the back or bottom of your
telephone equipment. The REN is useful to determine how many devices
you may connect to your telephone line and still have them ring when your
telephone line is called. At most, but not all areas, the sum of all Rent
should be 5 or less. You may want to contact your local telephone
company.
Note: If Timed Disconnect is enabled, there will be a
1.2-second delay in speakerphone response.
CA11A, CA114A;
RJ11C, RJ14C
8104
CA11A, CA114A;
RJ11C, RJ14C
To program the (1.2-second minimum) Timed Disconnect option
1 Press the PROGRAM button; then press the FLASH button.
2 Press “837 (TDS)” on the dial pad.
CANADIAN REGULATIONS
This digital apparatus does not exceed the Class B
limits for radio noise emissions from digital apparatus
set out in the interference-causing equipment
standard entitled “Digital Apparatus,” ICES-003 of
the Department of Communications.
8110A01D
8111
10
CA110A, CA114A;
RJ11C, RJ14C
3 Press the FLASH button again; then press the PROGRAM button
again.
CA110A, CA114A;
RJ11C, RJ14C
REPAIR INSTRUCTIONS
If it is determined that your telephone is malfunctioning, the FCC requires
that it not be used and that it be unplugged from the modular outlet until the
problem is corrected. Repairs can only be made by the manufacturer or its
authorized agents or by others who may be authorized by the FCC.
To disable the Timed Disconnect option
NOTICE: The Canadian Department of Communications
label identifies certified equipment. This certification
means that the equipment meets certain
telecommunications network protective, operational
and safety requirements. The Department does not
guarantee the equipment will operate to the user’s
satisfaction.
1 Press the PROGRAM button; then press the FLASH button.
2 Press “866 (TNO)” at the dial pad.
FOR THE SYSTEM MANAGER ONLY
RIGHT OF THE TELEPHONE COMPANY
3 Press the FLASH button again; then press the PROGRAM button
again.
If telephone equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. If possible,
they'll notify you before they interrupt service. If advance notice isn't practical,
you'll be notified as soon as possible. You'll be given the opportunity to correct
the problem, and you'll be informed of your right to file a complaint with the
FCC. Your telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the proper functioning of your Lucent
Technologies product. If such changes are planned, you'll be notified.
(for the 8102M, 8104, 8110M, and 8111
telephones)
Locking the Programmable Dialing Buttons
Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities of
the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. The customer should be aware
that compliance with the above conditions may not
prevent degradation of service in some situations.
The system manager can lock the 12 programmable dialing buttons so
the numbers or features assigned to these buttons CANNOT be
changed.
CAUTION: The following features for the
8102M, 8104, 8110M, and 8111 telephones
To lock the Programmable Dialing buttons
1 Press the PROGRAM button; then press the FLASH button.
2 Press “752 (RLC)” on the dial pad.
programmed only by the
system manager.
should be
INTERFERENCE INFORMATION
WARNING: Some telephone equipment generates and uses radio
frequency energy and if not installed and used properly, that is, in strict
accordance with the manufacturer's instructions, may cause interference to
radio and television reception. These telephones have been type tested and
found to comply with the limits for a Class B computing device in
accordance with the specifications in Subpart J of Part 15 of FCC Rules,
which are designed to provide reasonable protection against such
interference in a residential installation.particular installation.
If necessary, detach this panel from the
quick reference guide and keep it separate.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to
request the user to disconnect the equipment.
3 Press the FLASH button again; then press the PROGRAM button
again.
To unlock the Programmable Dialing buttons
4 Press the PROGRAM button; then press the FLASH button.
5 Press “766 (RNO)” on the dial pad.
The Hold Feature
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system,
if present, are connected together. This precaution
may be particularly important in rural areas.
Hold
The Hold button (
) can be programmed, at each individual set,
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment on
and off, the user is encouraged to try to correct the interference by one or
more of the following measures:
6 Press the FLASH button again; then press the PROGRAM button
again.
either as the normal Hold feature or as an alternate feature such as Call
Park. The default setting is for normal Hold.
Hold
To program
for normal Hold (that is, the feature which
allows the user to put a call on hold)
CAUTION: Users should not attempt to make such
connections themselves, but should contact the
appropriate electrical inspection authority, or
electrician, as appropriate.
•
Reorient the receiving television or radio antennae where this may
be done safely.
1 Press the PROGRAM button; then press the FLASH button; then
Hold
press
.
• To the extent possible, relocate the receiver with respect to the tele-
phone equipment.
Hold
2 Press
again; then press the FLASH button again; finally,
NOTICE: The Load Number (LN) assigned to each
terminal device denotes the percentage of the total load
press the PROGRAM button again.
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